rupiahggPrivacy Policy

This page describes what we collect when you use rupiahgg and how we keep that data protected. We at rupiahgg take your privacy seriously. When you register an account, fund it via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, or place a bet on Liga 1, live blackjack, Aviator, or esports, you share personal information with us. We use that data only to operate our platform, comply with law, and prevent fraud.

Our privacy practices are transparent. We do not sell your personal data to third parties for marketing. We do not share your betting history or account balance with anyone outside rupiahgg without your permission, except where required by law or to process your payment. Our servers may sit outside your jurisdiction; your data is encrypted in transit and at rest.

This policy applies to all rupiahgg users accessing the platform on Android (via APK), iOS (via Safari), desktop browsers, or any other device. If you have questions about how we handle your data, contact our privacy team via the Help menu in the rupiahgg app or email our support address listed at the end of this policy.

What Data We Collect on rupiahgg

Account Registration Data

When you open an account on rupiahgg, we collect your full legal name, date of birth, email address, phone number, and residential address. We require this information to comply with Know Your Customer (KYC) regulations. You provide this data directly via our account-opening form on the rupiahgg app or web platform.

Identity Verification Documents

We at rupiahgg require identity verification before you can deposit or withdraw. You upload a photograph of your government-issued ID (passport, driver's licence, or national ID) and a selfie for liveness verification. These images are processed by our verification system, then encrypted and stored securely. We retain these documents for compliance purposes; after account closure, we delete them according to local data-retention law (typically 3–5 years after closure).

Payment and Transaction Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, we record the payment amount, method, timestamp, and your virtual account number (if applicable). We store transaction history in your rupiahgg account dashboard. We do not store your full bank account number or card details; payment processors handle that securely via tokenisation.

Betting and Gaming Activity

We at rupiahgg log your betting history, game play, account balance changes, and withdrawal requests. This data helps us detect fraud, resolve disputes, and comply with regulatory audits. Your betting data is linked to your account and visible only to you (and to our support team if you file a complaint).

Device and Usage Data

When you access rupiahgg from Android, iOS, or desktop, we collect your IP address, device type, operating system version, browser type, and approximate location (derived from IP). We also log login times, session duration, and pages or games you visit. This data helps us optimize rupiahgg for different devices, prevent unauthorized access, and debug technical issues.

How We Use Your Data on rupiahgg

We use the data we collect on rupiahgg for these purposes:

• Account Operations: To create and manage your account, process deposits and withdrawals, and fulfill your requests.
• Fraud Prevention: To detect suspicious activity, prevent money laundering, and comply with anti-money-laundering (AML) laws.
• Regulatory Compliance: To meet legal obligations in jurisdictions where rupiahgg operates or where you are located.
• Customer Support: To respond to your inquiries, resolve disputes, and improve our service.
• Platform Optimization: To analyze usage patterns, improve rupiahgg features, and test new offerings.
• Communications: To send you account notifications (deposit confirmed, withdrawal processed), system updates, and promotional offers (if you opt in).

We do not use your data to build marketing profiles or sell your information to advertisers. We do not share your betting history or account balance with social media platforms or data brokers. If you visit rupiahgg from Jakarta, Surabaya, Bandung, or Medan, we store your approximate city location only; we do not track your precise address beyond what you provide at registration.

We believe your data is yours. We at rupiahgg are custodians of it, not owners. We protect it like we would protect our own.

Your Rights and Data Protection on rupiahgg

Access and Correction

You have the right to access your personal data held by rupiahgg. Log into your account on the rupiahgg app or web platform and view your profile, account history, and transaction records. If you find any inaccuracy (e.g., your name is misspelled, your address is wrong), contact our support team to request a correction. We will update your data within 5–10 business days.

Data Deletion

You may request deletion of your rupiahgg account. When you close your account, we anonymise or delete most of your personal data (name, address, phone) within 30 days. However, we retain transaction records, betting history, and identity documents as required by law for anti-money-laundering and tax compliance. We cannot delete data that is subject to legal hold or regulatory obligation.

Opt-Out of Communications

We at rupiahgg send account notifications (e.g., "Your deposit has been confirmed") to your email and phone. These are mandatory for account security and cannot be disabled. However, promotional emails and SMS (e.g., "New slots game available") are optional. You can opt out of promotional communications by clicking the unsubscribe link in any promotional email or by adjusting notification settings in your Account Settings on rupiahgg.

Data Processors and Third Parties

We use third-party processors to operate rupiahgg securely. These include payment gateways (DANA, e-wallet, mobile banking, local payment, online payment, and your bank), identity verification services, and cloud hosting providers. These processors sign data-protection agreements with us and access your data only to perform their specific function. We do not share your data with marketing partners, social media, or data brokers.

International Data Transfers

Our rupiahgg servers may be located outside your jurisdiction. By using rupiahgg, you consent to your data being transferred to, stored in, and processed in countries other than your own. These transfers are encrypted and comply with data-protection standards.

Data Security

We at rupiahgg use industry-standard encryption (TLS 1.2+) to protect data in transit. Your account password is hashed and salted; we never store it in plain text. We recommend enabling two-factor authentication (2FA) in your Account Settings for additional security. If you believe your rupiahgg account has been compromised, change your password immediately and contact our support team.

Policy Updates and Contact

We may update this privacy policy to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Continued use of rupiahgg after an update means you accept the new policy. This policy was last updated in alignment with our current data practices. For questions or concerns about your privacy on rupiahgg, contact our data protection officer via the Help menu in the app or by emailing our support address. We aim to respond to privacy inquiries within 10 business days.

Our services are available only where local law permits. Users are responsible for ensuring that their access and use of rupiahgg comply with their own jurisdiction's data-protection and privacy laws. If your country has specific data-protection regulations (e.g., GDPR-equivalent rules), we will honor relevant rights requests (e.g., data subject access requests) to the extent required by law.